WhatsApp Chat Widget
Why do I need Elfsight WhatsApp Chat?
Faster customer communication. Better conversion.
Be quick and simple to contact
Users can easily and immediately get in touch with you and receive answers.
Improve customer service quality
Responding and resolving issues faster, leave more customers satisfied.
Raise sales via consulting
Provide useful info about your offers and convince more people to purchase.
Feature 1. The handiest communication channel on your site
With Elfsight WhatsApp Chat, your website visitors will have the fastest way to contact you. They will be able to ask their questions or leave requests immediately without leaving your website. Just one click on a chat button – and the widget will connect users with your WhatsApp account.
Feature 2. The easiest way to add WhatsApp to your site
To embed the messenger, simply enter your WhatsApp phone number in the settings of the widget. It will automatically connect to your WhatsApp and you will be able to get customer messages there. A chat bubble on your site will show visitors that you are ready to communicate.
Feature 3. Three options of chat position
You can use three position variants that are available in the widget. Your WhatsApp chat can be displayed as a floating bubble, embedded bubble or embedded chat window. Floating bubble can be aligned left, right, or center. It will move along with the visitors’ scroll and stay at hand. Embed variants are good when you need to place the chat somewhere in the content zone.
Feature 4. A choice of audience to show the messenger
There’s a smart option that allows you to choose what category of users will see the chat. The variants include all users, only new ones, or users who return to your website. You may want not to disturb each and every user with a chat popup and set it for returning visitors, offering them help. Alternatively, you may decide to engage as many people as possible and show the chat to all users. Consider your website challenges and purposes when choosing.
Feature 5. Display it where you need it
Plan to obtain a rich customer base and want to place the chat on every web page? Or you only need chat windows on product pages? Both can be arranged, when you are using Elfsight WhatsApp Chat. Choose to show it on all pages, or enter the URLs of those, where you need it. You can also exclude particular pages by URL if you don’t want the widget on them. Displaying on mobile is also optional, if you think it will interfere with user experience, you can hide it.
Feature 6. Choose triggers that will open chat
With three variants of open-chat triggers, you can turn your chat into an engagement tool. It will prevent early leaving your site or will open right when customers reach a certain content zone. With time on page and time on site, enter time in seconds when you want the chat window to pop up for a user; choose the percentage of scroll to make people see the chat after reaching it, or choose Exit intent trigger, then the chat will appear when a user moves their cursor to close your website.
Feature 7. Choose bubble icon and add text
For users, a chat starts with clicking a chat bubble. So make the bubble reflect what kind of service you provide. We offer a library of icons: for booking, technical support, and more, so you can choose the one that suits your case best. To make things clear, you can accompany the icon with text, which will be displayed next to it.
Feature 8. Arrange the elements of the header
The header of the chat window shows important elements that can help clients start a conversation. It’s a good idea to show a photo of the chat person, and that’s why we offer a library of portrait pictures, but you can also upload your own photo or simply use a default WhatsApp logo. The caption serves to show technical information, you can add any custom text (links are also supported), or indicate the reply time – we have included five variants of this for you to choose.
Why do I need Elfsight WhatsApp Chat?
Faster customer communication. Better conversion.
Be quick and simple to contact
Users can easily and immediately get in touch with you and receive answers.
Improve customer service quality
Responding and resolving issues faster, leave more customers satisfied.
Raise sales via consulting
Provide useful info about your offers and convince more people to purchase.
Feature 1. The handiest communication channel on your site
With Elfsight WhatsApp Chat, your website visitors will have the fastest way to contact you. They will be able to ask their questions or leave requests immediately without leaving your website. Just one click on a chat button – and the widget will connect users with your WhatsApp account.
Feature 2. The easiest way to add WhatsApp to your site
To embed the messenger, simply enter your WhatsApp phone number in the settings of the widget. It will automatically connect to your WhatsApp and you will be able to get customer messages there. A chat bubble on your site will show visitors that you are ready to communicate.
Feature 3. Three options of chat position
You can use three position variants that are available in the widget. Your WhatsApp chat can be displayed as a floating bubble, embedded bubble or embedded chat window. Floating bubble can be aligned left, right, or center. It will move along with the visitors’ scroll and stay at hand. Embed variants are good when you need to place the chat somewhere in the content zone.
Feature 4. A choice of audience to show the messenger
There’s a smart option that allows you to choose what category of users will see the chat. The variants include all users, only new ones, or users who return to your website. You may want not to disturb each and every user with a chat popup and set it for returning visitors, offering them help. Alternatively, you may decide to engage as many people as possible and show the chat to all users. Consider your website challenges and purposes when choosing.
Feature 5. Display it where you need it
Plan to obtain a rich customer base and want to place the chat on every web page? Or you only need chat windows on product pages? Both can be arranged, when you are using Elfsight WhatsApp Chat. Choose to show it on all pages, or enter the URLs of those, where you need it. You can also exclude particular pages by URL if you don’t want the widget on them. Displaying on mobile is also optional, if you think it will interfere with user experience, you can hide it.
Feature 6. Choose triggers that will open chat
With three variants of open-chat triggers, you can turn your chat into an engagement tool. It will prevent early leaving your site or will open right when customers reach a certain content zone. With time on page and time on site, enter time in seconds when you want the chat window to pop up for a user; choose the percentage of scroll to make people see the chat after reaching it, or choose Exit intent trigger, then the chat will appear when a user moves their cursor to close your website.
Feature 7. Choose bubble icon and add text
For users, a chat starts with clicking a chat bubble. So make the bubble reflect what kind of service you provide. We offer a library of icons: for booking, technical support, and more, so you can choose the one that suits your case best. To make things clear, you can accompany the icon with text, which will be displayed next to it.
Feature 8. Arrange the elements of the header
The header of the chat window shows important elements that can help clients start a conversation. It’s a good idea to show a photo of the chat person, and that’s why we offer a library of portrait pictures, but you can also upload your own photo or simply use a default WhatsApp logo. The caption serves to show technical information, you can add any custom text (links are also supported), or indicate the reply time – we have included five variants of this for you to choose.
